Safepine Support

A Collaborative Journey

With Safepine, my mission has always been to provide an open-source library for quantitative financial decision-making that is robust, transparent, and focused on solving real-world problems. I understand that no software exists in isolation—it thrives on community engagement and feedback. That’s why I am committed to fostering a collaborative relationship with users, especially those who join me on Substack to engage more deeply.

Why Substack?

Substack is more than just a platform for us; it’s a medium to connect, share insights, and learn from our users. By subscribing to our Substack, you gain access to in-depth technical guides and behind-the-scenes looks at how we build Safepine Core. It’s also where we prioritize the stories and challenges of our subscribers. When you subscribe, you don’t just receive content—you help shape it.

We encourage our paying subscribers to share their experiences, write reviews, and tell us their stories. This isn’t just about building a library—it’s about solving real problems that our community faces. By seeing what our subscribers vote for and engaging with their feedback, we aim to make Safepine Core even better.

Free Support Options

We believe in accessibility and openness. Send us an email or write to us on our public X (formerly Twitter) account. Our goal is to ensure that anyone using Safepine Core has a path to communicate with us, whether they’re a subscriber or not.

However, we want to be transparent: our team consists of a developer and a dedicated support team, but our bandwidth is limited. Like you, we have families, friends, and responsibilities that demand our time and energy. While we strive to be as responsive as possible, we’re also realistic about the constraints of our resources.

The Public Repository

Safepine Core’s public repository is hosted on GitHub. It’s where you can access the core of our library. However, we intentionally keep the descriptions and documentation minimal in the repository, choosing instead to share detailed technical guides on Substack. This ensures that the most in-depth and valuable content is reserved for those who are actively supporting our work through subscriptions.

If you’re a developer who enjoys diving into the code and figuring things out on your own, you’re welcome to use Safepine Core as it is. But if you find yourself struggling or need additional guidance, subscribing to our Substack is the best way to get the help and insights you need.

Licensing and Special Cases

We’ve made a deliberate decision to keep Safepine Core’s licensing restrictive, especially for commercial use. This ensures that the library remains aligned with our vision and values. However, we’re open to discussions for special cases. If you believe you have something unique to offer or propose a win-win scenario, don’t hesitate to reach out. Negotiation is part of collaboration, and we’re always looking for ways to create mutually beneficial partnerships.

Join Us

Safepine Core is a journey—one we can’t take alone. Whether you’re subscribing to our Substack, engaging with us on X, or contributing to the open-source repository, you’re a vital part of this ecosystem. Together, we can continue to build tools that make a meaningful difference in financial decision-making while learning from each other along the way.

Thank you for your support, stories, and trust. Let’s keep building Safepine Core together.